Questions
Do I need to be in real estate or home services?
No. Those are the industries I know best, but the audit works for any business with repetitive work, slow responses or manual admin.
Will it answer every single call?
No system can honestly promise that. Carriers and software providers have outages, and some calls never reach the system. That's why every build includes failure alerts, a fallback to your phone, and guarantees with written conditions.
What software do I need, and who pays for it?
It depends on the build. Usually it's a phone number, a texting service, the voice AI, and your CRM or field-service software (GoHighLevel, Jobber, Housecall Pro, ServiceTitan). It's all in your name and billed to you directly. Every quote lists the expected monthly cost.
Can I get a refund on the audit?
Yes, if you cancel before the kickoff session, and you can reschedule free anytime before kickoff. Once the written report is delivered, the audit is non-refundable except under our guarantee: if the report doesn't identify at least 3 specific, fixable bottlenecks, each with an estimated time or cost impact, you get a full refund. We judge that only against the written report, not on whether you agree with or act on it. The guarantee applies only if you attend the kickoff session and send the requested information and access within 7 days of purchase. To claim, email within 7 days of delivery saying what's missing. We get 5 business days to revise the report first. If it still falls short, we refund the full $350. Full details are in our Refund Policy.
How long does it take?
The audit is delivered within 7 days of kickoff. Most single builds have a working pilot in 3 to 5 days and go live in 5 to 10. Texting registration (A2P 10DLC) can take longer.
What about texting and calling rules?
Texts go only to inbound leads and contacts who agreed to hear from you, with STOP/opt-out built in. Outbound AI calls go only to people who gave prior express consent. No cold texting or cold AI calls.